Payment Method

Accepted Payment Methods

We offer a variety of secure payment options to ensure a convenient shopping experience:

1. Credit/Debit Cards

  • Visa

  • MasterCard

  • American Express

  • Discover

  • JCB

All card payments are processed through PCI-DSS compliant systems with 3D Secure authentication.

2. Digital Wallets

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

3. Installment Options

  • Shop Pay Installments (4 interest-free payments)

  • Klarna (Pay in 4 interest-free installments)

  • Afterpay (Split into 4 equal payments)

Payment Security

We implement multiple layers of security to protect your financial information:

Encryption Technology:

  • 256-bit SSL encryption across all transactions

  • Tokenization of sensitive payment data

  • Secure payment gateway integration

Fraud Prevention:

  • Real-time transaction monitoring

  • Advanced fraud detection algorithms

  • 3D Secure authentication requirement

  • Address Verification System (AVS)

Compliance:

  • PCI DSS Level 1 certified

  • GDPR compliant data handling

  • Regular security audits

Currency Information

  • All prices are displayed in US Dollars (USD)

  • Currency conversion fees may apply for international cards

  • Exchange rates are determined by your payment provider

  • Dynamic currency conversion available at checkout

Payment Process

Step 1: Checkout
Select your preferred payment method at checkout

Step 2: Authentication
You may be redirected to your payment provider for verification

Step 3: Confirmation
Receive immediate payment confirmation email

Step 4: Processing
Orders are processed within 1 business day

Common Payment Issues

1. Declined Payments

  • Ensure card information is correct

  • Check available funds/credit limit

  • Verify billing address matches bank records

  • Contact your bank for authorization issues

2. Currency Conversion

  • International cards may incur conversion fees

  • Rates set by your card issuer, not CelestialTones

  • Dynamic currency conversion option available

3. Pending Transactions

  • Some banks show temporary authorizations

  • Pending charges typically clear within 3-5 business days

  • Contact us if pending charges exceed 5 days

Refund Processing

  • Refunds are issued to original payment method

  • Credit card refunds: 3-5 business days

  • PayPal refunds: 24-48 hours

  • Digital wallet refunds: 2-3 business days

  • Installment payment refunds: processed per provider policy

Payment Method Restrictions

Some payment methods may have restrictions:

  • Minimum order: $25 for all payment methods

  • Maximum order: $2,000 per transaction

  • Country-specific restrictions may apply

  • Installment options available for orders $50-$1,000

Security Tips

  • Never share your payment details via email

  • Always check for "https://" in the address bar

  • Verify security badges during checkout

  • Monitor your account statements regularly

  • Use strong, unique passwords for payment accounts

Contact Support

For payment-related inquiries:

Payment Support Team:
Email: official@celestialtones.com
Hours: Mon-Fri 8:00 AM - 8:00 PM EST
Weekends: 9:00 AM - 5:00 PM EST

Privacy Protection

We never store your complete payment details on our servers. All sensitive information is handled by our PCI-compliant payment partners using industry-leading security standards. Your financial data is encrypted and tokenized for maximum protection.

Payment Method Updates

We continuously evaluate and add new payment options. Subscribe to our newsletter to receive updates about new payment methods and security enhancements.

Note: Payment methods availability may vary based on your location and order value. All payments are processed in USD unless otherwise specified during checkout.

2.Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;

3.Your payment will be processed and an invoice will be sent to your e-mail address;